Data not deleting [03-0502]
Why isn't my data deleting, and how do I fix this?
On rare occasions there can be a mismatch between the data on the server and the data on your device. When this happens, you might not be able to delete your data (e.g. a circuit, a board, etc.).
To fix this:
- Close the job
- Open another job from the 'Current Jobs' table (it does not matter which)
- Close that job, and then re-open the job where you are unable to delete data
- This will refresh the data on your device from the server
- You should now be able to see, and delete, your data (e.g. a circuit, a board, etc.)
If you continue having difficulty deleting data just contact support: software@megger.com
[Article 03-0502-03]