Deleting and Restoring Users [Article 01-0105]

1. Log In to your account
2. Tap the Admin tab in the main header bar and then select ‘Account Management’
3. Select ‘Licences and Payment’ from the side menu
4. A user can only be deleted if they are in a dark grey row, i.e. they have no licences
5. To take away a licence simply uncheck whichever radio button is filled
6. At the 'Bench user' box tap 'Yes' to confirm the removal of the licence from that user
7. That user's row now appears dark grey in the table
8. To delete them tap the black 'cross' at the end of the row
9. The user disappears from the table - but they can be restored at any time

1. To see deleted users check the 'Show deleted users' box (top left of the table)
2. Deleted users are shown in red rows
3. To restore them first tap the black 'plus' button at the end of the red row
4. The row changes from red to dark grey
5. Any of the radio buttons can now be checked - giving the user a licence
6. Select the chosen product and tap 'Add to shopping cart' at the 'Apply Licence' box
7. The row colour changes from dark grey to white/light grey, indicating that the user has an active licence
8. Note that if you are outside the Free Trial you must have a spare licence in order to be able to restore a deleted user - otherwise you will be asked to buy an additional licence through the Checkout box

1. Click the 'Confirm these changes' box at any time to save your selections
2. Or click the grey 'Undo changes' box if you change your mind

[Article 01-0105-06]